Selling Policy – Mapsevis.xyz

 

Welcome to Mapsevis.xyz, your trusted destination for sustainable cooking utensils. We value transparency and customer satisfaction, ensuring a seamless shopping experience. Please review our Selling Policy to understand our terms and conditions.

1. Order Processing

    • All orders are processed within 1-2 business days after payment confirmation.

    • You will receive an email notification with tracking details once your order is shipped.

    • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping & Delivery

    • We offer fast and reliable delivery across the USA.

    • Estimated delivery time: 3-7 business days (depending on your location).

    • Free shipping on orders over $50.

    • We partner with trusted carriers to ensure safe and timely delivery.

3. Returns & Refunds

    • If you are not satisfied with your purchase, you may request a return within 30 days of receiving the item.

    • Items must be in their original condition and packaging.

    • Refunds are processed within 5-7 business days after we receive and inspect the returned item.

    • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

4. Payment Methods

    • We accept Visa, MasterCard, American Express, PayPal, and other secure payment options.

    • All transactions are encrypted to ensure a secure checkout process.

    • Prices are displayed in USD and may be subject to local taxes.

5. Warranty & Quality Guarantee

    • Our eco-friendly cooking utensils are made from high-quality, sustainable materials.

    • We offer a 1-year warranty against manufacturing defects.

    • If you receive a defective or damaged item, please contact us immediately for a replacement.

6. Customer Support

    • Our dedicated customer service team is available 24/7 to assist you.

    • Contact us via: